1. Scope and roles
This Policy explains how VideoRadar ("VideoRadar," "we") processes information on videoradar.co and our YouTube channel monitoring, topic tracking, AI recap, citation, alert, workspace, integration and billing services. We are controller/business for account, billing, security, support and usage data. For channel IDs, public video metadata, transcripts, summaries, topics and alerts you configure (Workspace Data), we process data to provide the Service under your instructions; you remain responsible for lawful monitoring and notices.
2. Information collected
We collect account and OAuth identifiers; channel handles, titles, descriptions, public metadata, video IDs, transcripts, timestamps, topics, summaries, citations, alert recipients, delivery logs, workspace permissions; payment/tax/invoice/renewal/refund records (processors handle card data); IP, approximate location, device/browser, cookies, usage, diagnostics, security logs and support communications. Sources include you, administrators, YouTube/API providers, selected integrations, payment/identity providers and automatic collection.
3. Uses, legal bases and consent
We authenticate accounts; search authorized public channels; detect uploads; match topics; generate recaps, chapters and citations; send email/Slack/Discord alerts; operate quotas, billing and support; prevent abuse, scraping, infringement and security incidents; improve the Service; comply with law; and send permitted marketing. GDPR/UK GDPR bases include contract, legal obligation, consent and legitimate interests. Where we ask for consent (for example, non-essential cookies, marketing, optional integrations or optional AI training), consent is voluntary, specific, informed and recorded. You may refuse or withdraw consent at any time using the preference center, the unsubscribe link, account settings, integration disconnect control, or by emailing [email protected]. Withdrawal does not affect processing already carried out lawfully and does not affect processing necessary to provide the Service, protect security, comply with law, or perform a contract. We do not train shared/general-purpose AI models on private Workspace Data unless you expressly enable that use after notice.
Necessary cookies support login and core functions; non-essential analytics/advertising require consent where required. We share only the minimum data necessary with the following categories of third parties, acting under contract and confidentiality/security obligations: (a) cloud hosting, databases, object storage, backups and content delivery providers; (b) YouTube/API and channel-data providers to retrieve public channel/video metadata and detect uploads; (c) AI, speech, summarization and language providers to generate recaps, topics, chapters and citations; (d) email, Slack, Discord, push-notification and communications providers to deliver alerts; (e) payment, tax, fraud-prevention and accounting providers; (f) analytics, monitoring, customer-support and security providers; and (g) professional advisers and auditors. We may also disclose data to workspace administrators and recipients selected by you, authorities when legally required or necessary to protect rights and safety, and transaction successors. Providers may process data only to provide contracted services, not for their own advertising. We do not sell personal information for money or share Workspace Data for cross-context advertising. EEA/UK/Swiss transfers use adequacy decisions, SCCs, UK Addendum/IDTA or another lawful mechanism. A current provider list or DPA is available at [email protected].
5. Retention, security and rights
Active monitoring/workspace data remain while active. After termination or verified deletion, production data is normally deleted or de-identified within 90 days; backups expire on their cycle. Billing records may be retained up to seven years; security logs generally up to 12 months. We use access controls, encryption in transit, secrets protection, logging, backups and provider review, but no system is completely secure. Subject to law, request access, correction, deletion, restriction, objection, portability, consent withdrawal, marketing/targeted-ad opt-out and applicable U.S. privacy requests at [email protected].
6. Sensitive data, children and AI
Do not submit sensitive data unless lawful and protected. The Service is not directed to children under 16. You must have rights and consent to monitor channels, process data and contact recipients. AI recaps, matches, chapters and alerts may be inaccurate or incomplete; verify the original source and do not use them as the sole basis for significant decisions.
7. Changes and contact
We may update this Policy and post the new date. Contact VideoRadar | [email protected].